We process every order as quickly as possible. Currently, our lead time is about 1-2 business days. As a small business, our team personally processes each order by hand with the care and attention it deserves! Please note there may be some delay in processing and shipping based on the increased volume of orders during the holiday season.

All orders will ship from our shop in Brighton, MI within 1-2 business days after your order is placed. It will take approximately 2-7 business days for orders to be delivered within the US, depending upon the chosen shipping method.

Yes! If you'repurchasing a gift to be sent directly to someone else, please enter the recipient's address as the shipping address during checkout.

We apologize for any inconvenience, but at this time, we do not offer gift wrapping services.

For orders in the US, we offer free ground shipping on retail orders over $125. For orders under $125 and rush orders, shipping costs will be calculated based on the order size, weight, and shipping address.

Yes! Choose ‘Pickup in store’ at checkout and we’ll notify you when your order is ready.

Once your order is received, it is immediately sent for processing and shipping. We are unable to make any changes as our orders are processed as quickly as possible.

If you created an account, you can track your order status by visiting your order history under "Account."

Merchandise must be in new, unused, and undamaged condition and have the original tags attached. Items may be returned within 30 days of receipt (excluding the items listed below). To initiate a return, please reach out via email to hello@towntotrailoutfitters.com with your order number.

The following items are not eligible for returns: Edible products and any item that is no longer in new and unused condition. 

Return Instructions: 

• Ensure your item is in unused, original condition, and includes all original packaging. 
• Return shipping costs will be deducted from your total refund amount. 
• Please note your original shipping cost will not be refunded. 
• Please package your return with care. If a return arrives to us broken, we cannot issue a refund for the broken item(s).

If you received an item marked as a gift that was shipped directly to you, you will need a gift receipt to return the item for store credit.

If your order arrives damaged, please send a photo and details of the damaged item to hello@towntotrailoutfitters.com and we will promptly connect with you to accommodate you the best we can.

Yes! Our store is located in the heart of downtown Brighton, Michigan at 312 W Main St, Brighton, MI 48116

We’re making progress toward opening our doors to serve you! Construction is currently underway, and we’ve already received our State liquor license. We’re now working closely with the county to secure the final approvals needed to open. Stay tuned for our Opening Date!