Shipping
At Town To Trail Outfitters, we are committed to delivering your order in good condition, accurately, and on time. Below is an outline of our shipping process, including shipping rates, and delivery timeframes.
Processing Time
All orders will ship from our shop in Brighton, MI within 1-2 business days after your order is placed. It will take approximately 2-7 business days for orders to be delivered within the US, depending upon the chosen shipping method.
Shipping Methods and Costs
- Shipping costs are calculated at checkout based on your location, the weight of your order, and the selected shipping method.
- We offer free shipping in the US for orders over $125
Shipping Destinations
Currently we only ship to locations in the United States. We do not ship internationally at this time.
Tracking Information
If you’ve created an account with us, you can track your order status by visiting your order history under "Account."
Order Changes or Cancellations
Once your order is received, it is immediately sent for processing and shipping. We are unable to make any changes as our orders are processed as quickly as possible.
Shipping Delays
While we strive to meet the estimated delivery times, shipping delays may occur due to weather conditions, holidays, or other factors beyond our control. If your package is delayed, please check the tracking information first. If you have concerns, you can contact us at hello@towntotrailoutfitters.com
Lost or Damaged Packages
If your order arrives damaged, please send a photo and details of the damaged item to hello@towntotrailoutfitters.com and we will promptly connect with you to accommodate you the best we can.
Returns and Exchanges
Please refer to our Returns & Exchanges Policy for more information on how to return or exchange items.
Contact Us
If you have any questions about our shipping policies, please feel free to contact us at:
- Email: hello@towntotrailoutfitters.com
- Phone: 810-295-2919
Thank you for shopping with Town To Trail Outfitters!